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Online Sales Representative (Short Term)

Since selling our first timepiece in 2011, Daniel Wellington has evolved into a global phenomenon who has disrupted an entire industry. Continuously challenging and innovating, Daniel Wellington is an exciting and vibrant brand; striving to enrich the lives of our customers with timeless style. When you join us, you are joining a brand that will give you the guidance and tools to develop and succeed.

If you would like to contribute to our global movement, here is how you can help us to engage the world:

We are now looking for an Online Sales Representative to join our team for a short time assignment. We are searching for someone whose passion for sales, customer service and e-commerce will allow them to thrive in our ever growing, and developing team at our European head office in Stockholm. 

Working both evenings and weekends throughout our busy holiday period, the position is short term until the end of 2018. For the right person there’s always opportunities within the organization.

WHAT YOU WILL DO

This is a role where you will get to use your communication skills and passion to drive sales and contribute to developing our truly global brand to the next level; creating an unparalleled experience – the Daniel Wellington Way – for everyone who comes into contact with us. 

Your main tasks will be:

  • Interacting with customers through our live chat with the aim of  increasing conversion rate and revenue.
  • Analysing customer behaviour and providing relevant feedback to other internal departments.
  • Troubleshooting customers issues and assisting them in completing their orders.
  • Understanding customers’ needs and expecations and ensuring they have an excellent customer experience.
  • Providing customers with information about our products/ongoing campaigns

WHO YOU ARE

  • You understand the connection between the support you give and how it contributes to our overall e-commerce. 
  • You are innovative – you want to contribute with new ideas and help us develop our customer experience.
  • You enjoy working in a great, ever-growing team. 
  • We are moving fast – you will need to have the desire to do the same.
  • You accept every and any challenge put in front of you and have a determination to achieve them.
  • Your positivity is infectious!
  • You are driven to achieve both individual and team sales goals.
  • Aiming high, like really high! (And having fun while doing it)
  • Written & verbal communication at 100% - English is required, any other language is a big plus!

As a member of the DW team, you are a part of an inclusive and diverse workplace, where we want you to be yourself. You are given the opportunity to make an impact and directly contribute to our success. Along with continuous learning, you will have the chance to work and interact with people from all over the world, it's together we create a world class company. Situated in Stockholm, you will join a vibrant and driven workplace. Are you ready for the time of your life? Join our movement. 

JOIN OUR MOVEMENT

Or, know someone who would be a perfect fit? Let them know!

Stockholm

Vasagatan 12
11120 Stockholm Directions

DW LIFESTYLE

In addition to great benefits, you will get the chance to work in a global fast-paced and rapid-growing environment, constantly provided with new and exciting challenges. We take pride in building everything in-house, are all about constant learning and with that finding our own way of doing business. 

You will spend your days in collaborative and dynamic offices with a highly skilled team, do great work, and have fun while doing so.

We expect you to come in, take ownership of your area of responsibility, and bring it to new levels. 

Already working at Daniel Wellington | Europe?

Let’s recruit together and find your next colleague.

email
@danielwellington.com
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