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Customer Service Advisor (Short Term)

Since selling our first timepiece in 2011, Daniel Wellington has evolved into a global phenomenon who has disrupted an entire industry. Continuously challenging and innovating, Daniel Wellington is an exciting and vibrant brand; striving to enrich the lives of our customers with timeless style. When you join us, you are joining a brand that will give you the guidance and tools to develop and succeed.

If you would like to contribute to our global movement, here is how you can help us to engage the world:

Daniel Wellington is expanding, and we are now looking for ambitious and hardworking Customer Service Advisors to join our team in Stockholm. The position is short term until the beginning of 2019. For the right person there’s always opportunities within the organization.

WHAT YOU WILL BE UP TO

You will deliver exceptional service and be the face (and voice) of Daniel Wellington by supporting our customers over the phone, chat and e-mail simultaneously. You not only have an ability to multitask, but you also have the capacity to create an unparalleled experience; the Daniel Wellington Way. It is up to you to listen to our customers and use your creativity and passion for meeting their needs and exceeding their expectations. We will rely on you to provide world class customer service. 

WHAT YOU ARE AMAZING AT

  • Solving problems; creativity and outside-the-box thinking
  • Connecting with everybody
  • Effectively prioritizing and managing your time

  • Keeping calm and focused under immense pressure

  • Multitasking across systems, applications, and communication channels
  • Engaging with a high ability to explain step-by-step solutions with patience
  • Tailoring your approach to each individual customer

WHO YOU ARE

  • You understand the real value of the Customer Experience

  • You enjoy working in a rapidly changing and fast-moving environment

  • You possess willingness to contribute your ideas to help us develop our experience
  • You accept any and all challenges and are determined to achieve them
  • You have excellent communication skills (both written and spoken) in English. German or French is a big plus

As a member of the DW team, you are a part of an inclusive and diverse workplace, where we want you to be yourself. You are given the opportunity to make an impact and directly contribute to our success. Along with continuous learning, you will have the chance to work and interact with people from all over the world, it's together we create a world class company. Situated in Stockholm, you will join a vibrant and driven workplace. Are you ready for the time of your life? Join our movement.

JOIN OUR MOVEMENT

Or, know someone who would be a perfect fit? Let them know!

Stockholm

Vasagatan 12
11120 Stockholm Directions

DW LIFESTYLE

In addition to great benefits, you will get the chance to work in a global fast-paced and rapid-growing environment, constantly provided with new and exciting challenges. We take pride in building everything in-house, are all about constant learning and with that finding our own way of doing business. 

You will spend your days in collaborative and dynamic offices with a highly skilled team, do great work, and have fun while doing so.

We expect you to come in, take ownership of your area of responsibility, and bring it to new levels. 

Already working at Daniel Wellington | Europe?

Let’s recruit together and find your next colleague.

email
@danielwellington.com
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