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Customer Service Advisor (Short term)

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Daniel Wellington is a Swedish company with offices located all around the world. We are a truly global brand who have sold to almost every country worldwide. We have since our inception in 2011 challenged the watch industry by going our own way and we are always looking for brilliant people that want to grow together with us. We give you the possibility to influence, take ownership, and be a part of a journey that only just begun. 

If you would like to contribute to our global movement, here is how you can help us to engage the world:

We are now looking for ambitious and hard working Customer Service Advisors to join our team in Stockholm. The position is short term until February 2020. For the right person there’s always opportunities to grow within the organisation.

WHAT YOU WILL BE UP TO

You will deliver exceptional service and be the face (and voice) of Daniel Wellington by supporting our customers over the phone, chat and e-mail simultaneously. You not only have an ability to multitask, but you also have the capacity to create an unparalleled experience; the Daniel Wellington Way. It is up to you to listen to our customers and use your creativity and passion for meeting their needs and exceeding their expectations. We will rely on you to provide world class customer service. 

WHAT YOU ARE AMAZING AT

  • Solving problems; creativity and outside-the-box thinking
  • Connecting with everybody
  • Effectively prioritising and managing your time

  • Keeping calm and focused under immense pressure

  • Multitasking across systems, applications, and communication channels
  • Engaging with a high ability to explain step-by-step solutions with patience
  • Tailoring your approach to each individual customer

WHO YOU ARE

  • You understand the real value of the Customer Experience

  • You enjoy working in a rapidly changing and fast-moving environment

  • You possess willingness to contribute your ideas to help us develop our experience
  • You accept any and all challenges and are determined to achieve them
  • You have excellent communication skills (both written and spoken) in English. German or French is a big plus

THIS IS #LIFEATDW

As a member of the DW team, you are a part of an inclusive and diverse workplace, where we want you to be yourself.  In addition to great benefits, you will get the chance to work in a global fast-paced and rapid-growing environment, constantly provided with new and exciting challenges. We take pride in building almost everything in-house, are all about constant learning and with that finding our own way of doing business. You will spend your days in collaborative and dynamic offices with a highly skilled team, do great work, and have fun while doing so.

Are we ticking your boxes? 


Join our movement!

Or, know someone who would be a perfect fit? Let them know!

Stockholm

Vasagatan 12
11120 Stockholm Directions

THIS IS #LIFEATDW

In addition to great benefits, you will get the chance to work in a global fast-paced and rapid-growing environment, constantly provided with new and exciting challenges. We take pride in building everything in-house, are all about constant learning and with that finding our own way of doing business. 

You will spend your days in collaborative and dynamic offices with a highly skilled team, do great work, and have fun while doing so.

Already working at Daniel Wellington | Europe?

Let’s recruit together and find your next colleague.

email
@danielwellington.com
  • Amanda Hagberg
  • David Lagerblad
  • Jarina Vogt
  • Maja Vukasinovic
  • Martin Ullström
  • Pontus Lindbom
  • Randolph Heyrowsky
  • Rebecka Appelblad
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